Features

Everything your AI chatbot needs. Nothing it doesn't.

12 features built for businesses who want accurate, branded AI support — not a chatbot that hallucinates or charges hidden fees.

Full Site Crawl

Enter your domain or sitemap URL and Orac automatically crawls every page, extracts text content, and builds your knowledge base. No manual uploading page by page. Supports HTML, WordPress, Shopify, Webflow, and any publicly accessible website.

Details

Automatic sitemap.xml discovery
Respects robots.txt directives
Handles JavaScript-rendered pages
Extracts clean text from HTML

24h Auto-Sync

Orac re-crawls your site every 24 hours using content hash diffing. New pages are added, updated pages are re-embedded, and deleted pages are removed — automatically. Your chatbot is always current.

Details

Content hash comparison (only processes changes)
New/updated/deleted page detection
Delta processing (not full re-crawl)
Manual 'Sync now' button available

Source Citations

Every answer includes clickable links back to the original page on your site. Visitors can verify answers and explore deeper. This builds trust and drives internal traffic — increasing pageviews and time on site.

Details

Inline source links in responses
Configurable: on/off, inline vs listed
Opens in same tab or new tab (your choice)
Links to your actual page URLs

Page-Aware Context

The widget automatically sends the current page URL with every visitor question. Orac's RAG pipeline boosts content from that specific page first, then searches the broader corpus. Answers are contextually relevant to what the visitor is currently reading.

Details

Automatic current-page detection
Context boosting in similarity search
No configuration needed
Works across all pages automatically

Bring Your Own Key (BYOK)

On any paid plan, provide your own OpenAI, Anthropic, or Gemini API key. Your message limit is completely removed — unlimited messages. You pay your API provider directly for token usage, and Orac charges zero LLM cost.

Details

Supports OpenAI, Anthropic, Gemini
Encrypted key storage (AES-256)
Keys never visible after initial entry
Switch between providers anytime

Widget Customization

Match your brand exactly — primary color, widget position (left/right), welcome message, avatar, suggested questions, and branding toggle. The widget is iframe-isolated so your site's CSS never conflicts.

Details

Custom colors and branding
Left or right positioning
Custom welcome message and avatar
Suggested starter questions

Analytics Dashboard

Track total messages, conversations, top questions, response quality, and visitor trends. Understand what your customers are asking and how well Orac is answering. Export data for deeper analysis.

Details

Message and conversation tracking
Top questions report
Response quality metrics
Trend charts over time

Lead Capture

When Orac can't answer a question, it can show an email collection form instead of a generic 'I don't know' message. Captured leads appear in your dashboard with the question they asked and the page they were on.

Details

Configurable fallback trigger
Email + question + page URL captured
Leads visible in dashboard
CSV export available

Enterprise-Grade Security

Row-level security ensures complete data isolation between projects — one client's query can never return another client's data. All data encrypted in transit (HTTPS/TLS) and at rest. BYOK keys stored with AES-256 encryption.

Details

Row-level database isolation
HTTPS/TLS encryption in transit
AES-256 encryption at rest
Zero cross-client data access

Multiple Integration Methods

Embed with a single script tag (works everywhere), install the npm package (React/Next.js), or use the REST API for full programmatic control. Detailed integration guides for WordPress, Shopify, Webflow, and more.

Details

Script tag (universal)
npm package (React/Next.js)
REST API (programmatic)
Platform-specific guides

Multi-Model Support

Choose between GPT-4o, GPT-4o Mini, Claude 3.5 Sonnet, and Gemini Pro. Switch models per project — use a cheaper model for simple FAQs and a smarter model for complex technical support.

Details

GPT-4o and GPT-4o Mini
Claude 3.5 Sonnet
Gemini Pro
Per-project model selection

Custom Instructions & Fallbacks

Tell Orac how to behave — 'never make claims about features not in the docs', 'always mention the free trial when discussing pricing'. Configure what happens when Orac doesn't know: custom message, contact form, URL redirect, or suggested questions.

Details

Behavioral instruction rules
Custom fallback responses
Contact form on fallback
Suggested questions fallback
0+
Messages free
0
AI models
0min
Setup time

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