E-commerce

Every unanswered question is a lost sale

Shoppers leave when they can't find answers about sizing, shipping, or compatibility. Orac answers instantly from your product catalog — converting browsers into buyers.

The $18 billion problem

E-commerce stores lose an estimated $18 billion per year to cart abandonment caused by unanswered pre-purchase questions. "Does this work with my phone model?" "What's the return window?" "Is this true to size?"

If the answer isn't immediate, the shopper opens another tab and buys from a competitor. Live chat agents are expensive and can't cover 24/7. FAQ pages go unread. Orac fills this gap.

Common questions Orac handles

"Does this come in size 42?"
"How long does shipping take to Canada?"
"What's your return policy?"
"Is this compatible with iPhone 16?"

How Orac works for e-commerce

Crawl your entire catalog

Orac indexes every product page — descriptions, specs, pricing, availability, reviews. Works with Shopify, WooCommerce, BigCommerce, and custom stores.

Product-page-aware answers

Shopper on your running shoes page asks about cushioning? Orac answers from that specific product's details first, then cross-references your sizing guide and shipping policy.

Policy-trained responses

Train Orac on your return policy, shipping rates, warranty terms, and FAQ. It gives accurate, on-brand answers — not generic guesses.

Lead capture on complex queries

When a shopper asks something Orac can't answer — like custom orders or B2B pricing — it captures their email and question. Your sales team follows up.

24h auto-sync for dynamic inventory

Prices change, products go out of stock, new items are added. Orac re-crawls daily to stay current — no manual re-training needed.

Revenue impact

+15%
Conversion rate lift
Shoppers who get instant answers are more likely to buy
-35%
Cart abandonment
Pre-purchase questions answered before checkout
$0.03
Per interaction
vs $5-15 per live agent conversation

ROI calculation

A store with 10,000 monthly visitors and a 2% conversion rate makes 200 sales/month. If Orac lifts conversion by just 0.3% (to 2.3%), that's 30 additional sales. At a $50 average order value, that's $1,500/month in incremental revenue — from a $29/month subscription. That's a 51x return on investment.

Works with every e-commerce platform

Shopify
WooCommerce
BigCommerce
Magento
Squarespace
Custom stores
0+
Messages free
0
AI models
0min
Setup time

Ready to let your docs do the talking?

Start free. No credit card required. Your first chatbot is live in under 5 minutes.